Delivery and Collection

Confirmation before ordering

Domus Decor AL offers delivery throughout Albania. Availability, estimated timing and delivery costs are confirmed for each order before it is finalised.

Costs may depend on the destination, product type, dimensions, weight and order volume.

The website does not promise fixed delivery times or rates. Final details are provided by our team via WhatsApp, phone or a showroom appointment.

Delivery area

Delivery is available in Albania, but each order is confirmed individually according to the address, products and quantity.

Customers must provide their city and exact address so our team can confirm estimated timing and costs before the order is finalised.

Showroom collection

Collection from the Tirana showroom can be arranged after the product and quantity are confirmed. The showroom address is: Rruga 29 Nëntori, Tirana.

For bulky products, please confirm the time, packaging and suitable transport in advance.

Delivery information

Customers must provide an accurate name, phone number, city, address or landmark and any access details, such as an entrance, lift, floor, suitable time or parking restrictions.

If delivery details change, notify our team before the order is dispatched.

Checks on receipt

Where practical, check the product type, code, colour, quantity and packaging condition on collection or delivery.

If packaging or a product appears damaged, contact Domus Decor AL before installation and retain the packaging for review.

Delivery and installation

Delivery does not automatically include installation. Any extra service, on-site advice or installation arrangement must be confirmed separately before ordering.

Delays and external circumstances

Traffic, weather, access restrictions, third-party delays or missing information may affect delivery.

These situations are handled through reasonable communication, without affecting mandatory consumer rights.