Purpose of the website
These terms apply to the website and enquiries managed by DOMUS DECOR (NUIS/NIPT: M31907011C), registered at: Tiranë, Mëzez, cadastral zone 2679, property no. 440/102, vol. 12, p. 184, Tiranë. Domus Decor AL is the public brand name used in customer communications.
The website lets you view products, collections and inspiration references, plan initial quantities and prepare WhatsApp enquiries or showroom appointments.
Website information does not replace technical checks of the product, surface, dimensions and installation method before a confirmed order.
Photos, colours and product information
Product and inspiration photos are for guidance. Colour, texture and appearance may vary with screens, lighting, camera angles, material and production batches.
When the exact finish matters, compare a sample or confirm it at the showroom.
Prices and availability
Displayed prices apply to the stated unit. Some products or accessories require price confirmation because they depend on size, type or enquiry details.
Availability, quantities, delivery, collection and the final total are confirmed by our team before an order is accepted. Clear technical or typographical errors may be corrected before acceptance.
WhatsApp enquiries and confirmed orders
The bag and forms prepare an enquiry. Opening or sending a WhatsApp message does not automatically create a completed sale.
An order is confirmed only when the customer and Domus Decor AL agree on products, quantities, price, availability, delivery or collection and all other important terms.
Measurements and quantities
Customers must provide accurate measurements when requesting quantity calculations, unless measurements were taken or approved by Domus Decor AL.
Website calculations are indicative and may require allowances for cutting, waste, pattern matching, profiles or installation details. Quantities must be confirmed before purchase.
Suitability and installation
Suitability depends on the surface, moisture, indoor or outdoor use, adhesive, profiles and installation method.
Products must be used according to their descriptions and relevant instructions. For use outside the product description, request confirmation before ordering.
Website materials
Text, catalogue presentation, layout, logos and visual materials owned or licensed by Domus Decor AL must not be copied or reused misleadingly without permission.
Where manufacturer or supplier materials are used with authorisation, ownership remains subject to the relevant rights.
Acceptable use
The website must not be used for unlawful activities, unauthorised access, malicious code, loads that damage the service or misleading reuse of business materials.
Liability
Domus Decor AL aims to provide accurate and useful information, without excluding mandatory consumer rights or liabilities that cannot be excluded under applicable law.
Complaints and conformity issues are assessed according to the specific agreement, product condition and applicable Albanian law.
Applicable law and complaints
The business relationship is governed by applicable Albanian law. For complaints, contact Domus Decor AL with the product code, enquiry reference and a description of the issue.
This information supports website and customer-relationship transparency. It does not replace professional legal advice for individual cases.